Frequently Asked Questions
Here you'll find a collection of our most frequently asked questions. If you don't see your question, please don't hesitate to contact us.
Questions? Contact: +94 112 807 874 / [email protected]
Sri Lanka's premium brand for Bespoke Window Fashion.
T +94 112 807 874
Email: [email protected]
Dilshan Drapers (Pvt) Ltd
334, Nawala Road, Rajagiriya
With over 20 years' experience in window treatments and textiles, we're here to help you every step of the way. You can speak with one of our design experts, browse our portfolio or order samples and catalogs.
Contact us at +94 112 807 874, [email protected] to schedule for a free home consultation or visit one of our showrooms.
We want measuring to be as easy as possible. If you’d like to find the nearest professional measure and install service from our nationwide network, call us or drop us an email.
Shop 3 ways: scheduling an appointment with one of our designers for a home visit, by phone or at one of our nationwide showrooms. Find a location here.
Most of our products carry a warranty. Under the warranty, we will repair or replace any product due to workroom error so long as the product is not misused and abused.
Yes. All components are included as well as step by step instructions. You can call us to walk you through the process or you can sign up for one of our professionals to install your treatment for you.
We’ve taken our 20 years of industry know-how and simplified all aspects of the process. It’s simple! If you are handy with a drill it will be no problem. Otherwise, please contact us for help, or we can arrange a professional to come to your home for you.
Because every product is custom made and because we have such aggressive lead times – production begins as soon as you place your order. Therefore, we are required to charge your credit card as soon as you place your order.
You can check the status of your order by contacting our Customer Care on +94 112 807 874 / [email protected]
Minimal care and cleaning is needed to maintain the beauty of your treatment. Clean with a low suction, hand held vacuum or dust with a soft, clean cloth or feather duster. Never immerse your treatment in liquid of any type. Contact [email protected] if you have questions regarding how to clean your treatment.
Yes we do to most of the countries around the world. We advise you to first confirm your country by contacting Dilshan Drapers on +94 112 807 874 / [email protected] before placing international orders.